We have a 100% satisfaction guarantee for every job that is completed, if the job does not meet your expectations you will receive a full refund.


All-in-one Company
Custom Group is more than just a carpet cleaning business. We offer you one stop shopping to handle all your needs. While our customers rave about our high quality residential and commercial carpet cleaning services to the northwest suburbs of Chicago, we also provide the following services:


– Flooring
– Carpet repair / spot dye
– Upholstery cleaning
– Dryer vent cleaning
– Air duct cleaning
– HVAC cleaning
– Mold removal / remediation / clean up
– Fire damage services / smoke damage services
– Flood damage services
– Water extraction / restoration
– Storm damage services
– Bio recovery


Latest Technology
Custom Group is always researching new products and familiarizing ourselves with the newest technology in every category of carpet cleaning, restoration and flooring.


Insurance Qualified
We work with all major insurance carriers and we can directly bill your carrier. We operate Xactimate software that insurance carriers use as a data base and can identify with. We are the team you need to put your property and belongings back in order. We will have a scope plan and a cost estimate within 48 hours after your call has been placed.


Customer Service
From the first point of contact with Custom Group, Inc., you will quickly realize that you and your specific needs are our number one goal.


We listen to customers – if we can do something to better our relationship let us know how we can better serve you.


We always strive to give the best service possible with passion and desire. I believe if you see our service and realize that you are a customer not a number you will be a customer for life.

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